Organizer FAQs

Q. How do you manage exhibitors?

A. Our software offers event organizers with a streamlined way to manage exhibitor applications, payments, paperwork, and day of event logistics. 

Q. How does the marketplace work?

A. Organizers receive new sponsorship and exhibitor leads through our marketplace that features their event with a multi-media rich showcase page. Exhibitors can search the marketplace via keyword search, browse- by- city, event type, etc. and ultimately get funneled to an events showcase page where they are able to sign up for booth space, sponsorships, or message the event for more information. 

Q. What about payments? Do they go through you? 

A. Payments do not go through us. We use Paypal, Stripe, and Authorize.net. You can use your own payment gateway and the money can go straight to a customer’s bank account. 

Q. If you don’t take a percentage of exhibitor sales, how do you make money?

A. Organizers pay us an annual subscription fee that is based off the number of events hosted on the platform. 

Q. How do applications work? Can I ask different questions to different types of exhibitors? 

A. Yes! We understand that there are often questions that you need answers to for one category of participants but that do not relate to the others. So you have the ability to customize your application questions and assign them to specific exhibitor types or all. 

Q. Do I have to fill out everything on the showcase page? (i.e. marketing stats, demographics, etc.) 

A. No! If you do not fill out a section of the showcase page such as the marketing statistics they will simply not populate and there will be no dead space. However, we find that your event will be more attractive to new business on the marketplace with all of this information filled out.

Q. Am I able to export everything? 

A. Yes, you are able to export all of your submissions as well as all of your logistics by excel/ csv.

Q. What if I have an exhibitor who isn’t tech savvy and refusing to get online? 

A. You can enter in a manual entry for them if they are refusing to get online.

Q. I have multiple people working on my event. Are they able to have an account as well?

A. You have the ability to create sub-user profiles for all of your team members. We have different settings for accounts so that some users can have more permissions than others. 

Q. A lot of my sponsorships are custom packages. How would I do that through the platform?

A. You are able to create a custom package by submitting a manual submission.

Q. Can we do promo codes for exhibitors?

A. Yes, the platform has the capability to allow for you to enter in your own promo codes. We can set promos for certain dates or for the duration of the event planning. 

Q. How long have you been in business?

A. 3 years - Platform has been active for just under 2 years.

Q. Do you sell our information, how is data stored? 

A. We do not sell any of your information or data, our site is hosted on AWS (Amazon Web Services), and protected by their security, as well as Cloudflare firewall and Sitelock active threat detection service.