Note Before You Begin:
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Only exhibitors whose orders you have already approved will receive these alerts.
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You can add new documents for your exhibitors to upload, e-sign, or read at any time - even after your event is live!
Topics Covered:
Send a New Doc Alert
To alert your exhibitors to a new document, click on the three-dot menu icon of the folder you just added the document to and select "Send New Doc Alert" from the dropdown menu. A popup confirmation will appear. Click "Yes" to confirm and send.
The exhibitors with the participant category applied to that folder will now receive notification that there is a new document that needs their attention.
Curious about how your exhibitors' email alerts look? Check out this article!
Customize Your Own Message
We recommend sending your vendors/sponsors a reminder message to complete their paperwork deliverables and to include helpful instructions on how to do this. Below is a template you are welcome to use and tweak as desired. Include specific paperwork type(s) and most importantly a deadline!
START TEMPLATE:
- document name: action required
- document name: action required
Batch message the vendors with this template. Read more on how to do this: https://help.eventhub.net/hc/en-us/articles/360022155334-Using-Batch-Messaging-to-Message-Multiple-Exhibitors
Suggested Articles:
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Add and Customize Required Documents
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Managing Paperwork Deliverables - For Organizers
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Viewing Recently Updated Exhibitor Documents
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