EventHub Post-Event Wrap-Up 

Dear Event Organizers,

Thank you for successfully hosting your event! Here’s a comprehensive wrap-up to help you finalize your tasks and maintain strong relationships with your vendors.

Checklist:

1. Inventory Backlog
   Ensure that any inventory purchased during the event, such as add-ons or additional space, is properly documented. If this wasn’t done during the event, modify vendor orders to allow vendors to settle any remaining balances through their hub.
   Help Article: Modifying an Exhibitor's Order

2. Outstanding Invoices
   Review any outstanding invoices via the "Awaiting Payments" tab. Make sure all vendors have settled their accounts, especially those who paid on-site or post-event. For outstanding payments, log any offline payments or send out reminders as necessary.
   Help Article: Setting an Order Status to Paid and Sending Payment Reminders

3. Refunds
   Finalize any refunds due using the "Refunds" tab. Remember to log the offline refund in EventHub, and then proceed to your payment processor to issue the refund amounts.
   Help Article: How to Refund an Order

4. Vendor Communication
   Send a batch message to all vendors expressing gratitude for their participation. This is also an excellent opportunity to include a post-event survey. We recommend using SurveyMonkey to gather valuable feedback.
   Help Article: Using Batch Messaging to Message Multiple Exhibitors
   Create a Survey with SurveyMonkey

5. Event Expiration
   Note that your event will now be expired. While it remains searchable on the marketplace, it will transition to a lead capture form for vendors interested in next year’s event, allowing you to capture inquiries efficiently.

By following this checklist, you’ll ensure a smooth wrap-up process for your event. Thank you again for your hard work and dedication. We look forward to your next event!