Topics Covered:

• Where to Mark Partial Payments

• Partial Check/Alt. Payments

• Partial Credit Card Payments

Note Before You Begin:

• Sub-users at the Coordinator level will not have access to this feature.

Where to Record Partial Payments

To mark a partial payment, go to your Pending Payments tab on your Submissions Dashboard

You can view the current amount due for each order with payment pending on the bottom left corner in green. This will update as you record payments.

Orders with a pending balance will remain in the Pending Payments tab until all payments are complete.

Partial Check/Alt. Payments

To record a partial payment made by check or alt. payment, click the Check icon on the bottom right corner of the order's payment summary.

A pop-up will appear where you can add the payment amount, then press Yes to accept the payment.

Partial Credit Card Payments

Important Note:

• Recording credit card payments will NOT process a payment through your chosen payment gateway. This is for recording purposes only.

To record a partial payment made by credit card, click the Credit Card icon on the bottom right corner of the order's payment summary.

A pop-up will appear where you can add the payment amount, then press Yes to accept the payment.

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Suggested Articles:

• Submissions Dashboard

• Setting an Order Status to 'Paid' and Sending Payment Reminders

• Process a Refund (full or partial) for a Canceled or Modified Order