Congratulations! You have been added as an Organizer for an event on Event Hub. This article will get you started on the platform and point you toward in-depth articles to dip your toes in.
There will be links to other tutorials in our Help Center throughout the article, so be sure to click the links for a more detailed walkthrough of these features!
Before You Begin:
When the event Admin added you as a sub-user, an account was created on your behalf. The email with your login credentials was sent from email@example.com.
If you don't see this email in your inbox, be sure to check your spam/junk folders as well. Sometimes these emails get filtered!
If you run into trouble logging in, you can trigger a password reset to gain access.
Creating a Showcase Page
Each event in our marketplace has its own Showcase Page. This is where exhibitors, sponsors, or participants will go to learn more about your event and submit a booking. If the Admin of your event has tasked you with creating or editing your Showcase Page, this article will guide you on adding info and best practices for your Showcase Page:
If you have any questions at all, please reach out to the Customer Success team! We are more than happy to answer any questions you have so that you feel fully prepared to have your event live in the marketplace and open registration.
You will spend a large majority of your time on the platform managing your exhibitors. This will be done through the Submissions Dashboard. From there, you will be able to approve/reject submissions, mark payments and refunds, create promo codes, manage paperwork deliverables, and much more. For an overview of these features, check out this article:
We also recommend taking a peek at the Coordinator-level sub-user article!
What else can I do?
You have access to nearly all features on Event Hub! Browse our Help Center for more articles on what you can accomplish through our platform.
There are a few features that are only accessible by the event Admin. If any of these need adjustment, it will need to be done through the Admin's account.
- Global/Account-level payment settings
- Multi-event promo codes
- Subscription information/settings
- Add/edit other sub-users
- Edit your Profile Page
If you have any questions or are not sure how to use a feature on Event Hub, you are more than welcome to reach out to your Account Manager, or to firstname.lastname@example.org anytime!