When an order has been modified by the event organizer, the order status will say "Confirm Order Changes", and a Revert Order button will appear.
Review Changes
To review the changes made to your order, click the View/Modify Order button located on the left side of your summary. This will open another tab with your Invoice.
Click the Order History link to pull up the order's invoice history.
This will open a pop-up where you can select the previous order number to open a new tab with the order's old (pre-modified) invoice.
You can now toggle from one invoice to the other to see what changes have been made.
Confirm or Reject Changes
If you agree to the changes, click the Confirm Order Changes button on your Order
Summary. If you do not wish to accept the modification, click the Revert Changes button.
You can also click the Revert to Original Order button on your modified Invoice to reject the changes.
Process Remaining Balance
If further payment is needed after confirming order changes, your order status will change to "Approved (modified): Pay Now". Click this button to process payment for the remaining balance.
If no payment is needed, your status will say "Accepted: Paid".
Should the order modification result in a positive balance, you will receive a refund for the difference and your status will reflect "Approved: Pending Refund".
If you have any questions regarding your order, please reach out to your event organizer by selecting the blue button "Message Event" in your Order Summary box. This message goes directly to the event!
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