Essential Updates: After your Showcase Page goes live, certain payment configurations will be locked to ensure consistency with your participants transactions. These include:
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Alternate Payment Methods: Such as check, ACH, money order, etc.
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Check Initial Deposit & Balance
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Credit Card Payment Gateway Selected: Stripe, Authorize.net, PayPal
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Credit Card Processing Fee and Sales Tax and Application Fees
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Currency
You will still have the flexibility to make some changes. These include:
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Alternate Payment Terms
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Payment Gateway Keys
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Invoicing Customization
Finalizing these settings before going live ensures a seamless setup and prevents any transactional disruptions as you start receiving orders.
Read before starting:
- Payment Processing Timeframe: Stripe requires all payments to be processed within 7 days of order placement. This means that if you use Stripe as your payment processor, you must ensure that orders are approved within this 7-day window. Failing to do so will result in payment hold expiring and payments will fail.
- Entering Stripe Keys: When entering your Stripe keys, make sure to input the entire string correctly (not the truncated version). Stripe keys are crucial for the integration and functionality of the payment process, so double-check to ensure there are no errors.
- Using Live Keys: Use your live keys, not the test keys, when configuring Stripe. Ensure that your Stripe account is toggled to the live mode to process real transactions.
Following these guidelines will help ensure a seamless payment setup:
- Log in to your Stripe account.
- Select "Developers" on the right top navigation to expand.
Example screenshot for reference:
3. Then select "API keys" on the left side navigation. On the API Key page you will need your Publishable Key (starts with PK) and your Secret Key (starts with SK). If you don't have a secret key generated, click "Create secret key".
Example screenshot for reference:
NOTE: If you want to receive international payments you will have to enable that in your merchant account as well.
Important configuration step if you setup a **new Stripe account. This setup must be completed in order to use for any third-party integration.
- Go to https://dashboard.stripe.com/settings/integration
- Turn on the toggle "Enable card data collection with a publishable key without using Stripe's pre-built UI elements"
- Setting should be "It is recommended to use Stripe Elements, Stripe Checkout or Stripe Mobile Elements only for a more secure integration."
Example screenshot for reference:
Now log into your EventHub account.
1. On your EventHub platform, proceed to the event wizard by selecting Edit Showcase page for your event.
2. Select the Payment Settings tab on the left and you will be taken to your payments page. Select Stripe from the dropdown under "Accept Credit Card Payments".
3. Copy your Publishable Key into the Stripe Key field, and your Secret Key into the Stripe Secret Field
4. Thats it! Just Select the "Next" button to make sure the form saves your information and you're ready to receive payments via stripe!
Note: you need to enable your payout schedule directly through Stripe. That is controlled by you not EventHub.
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