How to Add a Vendor to the Map's Unassigned List

If a vendor is not appearing in the unassigned list on your map, you can easily sync the vendor to the map by following these steps.

Start by navigating to the Orders Dashboard for your event.

Click "Access Orders Dashboard" button for the event you are working on.

There are two ways to expand order details within the Orders Dashboard.

Option 1: Expand All Orders

In the Action Tools section directly above the orders, toward the right side of the page, click the "Expand All Notes and Logistics" button. This will automatically expand all orders so you can quickly review the full order details, logistics, notes, assigned spaces, and document information at once.

Option 2: Expand an Individual Order

To expand only one order, scroll to the specific order card or use the search functionality to find the specific vendor's order. At the bottom center of the order, click "Expand Notes and Logistics". This will open the details for only that individual order.

Steps to Sync the Vendor to the Map's Unassigned List

Click the blue "Edit Map Public Profile" button. The "Map Public Profile" popup will appear.

2. Click the "Save" Button: From here, click the "Save" button in the bottom-right corner to resync the vendors to the map.

Refresh the Map Editor browser tab to load the updated unassigned vendor list. If you have the Map Editor open in another browser tab, make sure to refresh the tab. This ensures the changes are applied and the vendor appears in the unassigned vendor list.

Why a Vendor Might Not Appear in the Unassigned List

Connectivity Delays

One common reason a vendor might not appear in the unassigned list is due to connectivity delays. The system may take some time to update and reflect the latest changes, especially if there are temporary issues with network connectivity or server response times.

User's WiFi

Another factor that can affect this process is the user's WiFi connection. If the WiFi connection is unstable or slow, it can delay the synchronization process.

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