Please note Important information: your order is required to be approved by the event organizer or confirmed by you before paying.  If you are not able to process or see their payment options offered, then this simply means your order is pending approval by the event organizer or you need to confirm the order. Go back to step 1 and complete this section! Once a step has been completed, it will auto collapse. Simply click on the ^ icon to expand the section. 

Payment methods enabled vary on an event level and are set my the event organizer not EventHub. Please note for payments, you will not be able to switch your payment type from Credit Card to Check. You only be able to switch your payment type from Check to Credit Card. 

How to access Step 2 to view your payment details

To get started, log into your account and click Manage Orders for the event you are referring to. Scroll down to Step 2, where you will see the available payment options.

An example image of the My Hub:

How to navigate through Step 2

Scroll down to Step 2, where you will see the available payment options.

• If the organizer accepts credit card payments, you will see a Make Online Payment button.
• If the organizer accepts checks or other payment methods, you will see a Make Offline Payment button along with any payment instructions they have provided.

An example image: Overview of Step 2

Total: This is the total amount of your order.

An example image of where to locate the "TOTAL"

BALANCE DUE: This is the balance due (could be partial amount or full amount based on payment plan). 

An example image of where to locate the "BALANCE DUE"

VIEW ORDER DETAILS: this is where you can see exactly what you ordered (or what the event ordered for you when they created the order on your behalf) by clicking the blue "View Order Details" button. Print or download your invoice/receipt on the Order Details page!

An example image of where to locate the "VIEW ORDER DETAILS" 

Modification orders are required to be approved by the event organizer. Once they approve your order changes, then your payment will be processed or prompted. Note: you can only modify your order's add-ons, so if you need to make changes to your booth, you will need to message the event with this request.

An example image of where to locate the "MODIFY ADD-ONS" 

PAYMENT IS COMPLETE: you will know when your payment has been completed because the balance due will be $0 and the section will be collapsed with a green checkmark icon! Collapse or Expand the section by clicking on the  ^ icon. Go ahead and try it, promise it won't bit

An example image of where to locate the "checkmark icon" 

If you have any questions regarding the payment options, the event provides, please message the event directly by selecting the button "Message Event" in your order summary. Now let's move on to Step 3!