In the event an event organizer has created an order on your behalf, follow these steps to confirm your order:
Step 1: Log In
You should have received an email with your login information. If you have not yet opened that email, please do before proceeding. This email contains your password (your username will be your email address).
Note: Emails from email@example.com often get filtered into junk, promotions, spam, or other folders and may not appear in your main email inbox. Be sure to search every folder - the subject of the email will be "Thanks for joining Event Hub + Helpful Tips!"!
Once you have your login information, go to eventhub.net and click Log In on the top right of the screen.
Tip: Your username will be your email address! If you are unable to locate the initial email, you can reset your password to access your account.
Step 2: Go to My Event Hub
Now you need to get to your Order Summary by hovering over your name on the top right-hand side of the screen and then selecting My Event Hub from the dropdown.
Step 3: Confirm Your Order
Scroll down to your Order Summary. On the top right of the summary, there will be a 'Confirm Order' button. Click that to confirm.
Step 4: Pay for Your Order
If any payment is due for this order, the 'Confirm Order' button will then change into a 'Pay Now' button that when clicked will allow you to submit payment.
Please note, payment methods vary on an event level and are set by the event organizer.
If you still need to process the payment you can see how to do that in our Paying For your Order article.