When the order was created on your behalf, an account was created as well! The first thing you need to do is to claim your account by logging in.
The email with your login credentials will have the event's name within the subject line. Be sure to check your junk/spam boxes as well! Sometimes these emails get filtered there (we hate when that happens).
**Keep in mind that your username and password are case-sensitive, so be sure it matches what is in the email exactly**
Once you are logged in, you need to review and confirm that your order is correct. You can follow along with this article step-by-step to confirm: Confirm Your Order
Still can't find the email with your login information? Don't worry! You can reset your password by following this tutorial. *Tip - Your username will be your email address!