NOTE: if you are not seeing the "modify order" button, then that means the event does not offer add-ons. If you do see the "modify order" button and are not able to find specific add-ons, then that means the event simply does not offer it. For example: not all events offer electricity as an add-on. This is out of EventHub's control. We suggest you message the event organizer to discuss your booth setup needs.
To access your order summary and modify your order, start by logging into your eventhub.net account and then hover over your name in the top right corner and select "My Hub" from the menu that appears or click on the header link "My Hub" to get to your "My Orders" dashboard.
An example image of the My Orders Hub:
You can add or remove add-ons by clicking the blue "Modify Add-Ons" button. Modification orders are required to be approved by the event organizer. Once they approve your order changes, then your payment will be processed or prompted. Note: you can only modify your order's add-ons, so if you need to make changes to your booth, you will need to message the event with this request.
An example image of where to locate the "MODIFY ADD-ONS"
Then click the Purchase or Change Add-ons button on the top or bottom right of your Invoice.
Enter the number in the Quantity column for the add-ons that you wish to modify or add.
When you are finished, click the Go to Next Step button on the bottom right.
An Order Summary will be created of your modifications for review.
Click the Submit Order button when you are ready to finalize your modifications. Your request for modification of booth add-ons will then been sent to the event organizer for review. Once approved, you will be requested to process the payment.
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